Healthcare

Complex issues call for action—not just plans.

1 case 5 experts

The healthcare sector is under pressure. Staff shortages, rising demand for care, collaboration across the care continuum, digitization, and high workloads are driving the need for change—even as the scope for change is actually shrinking.

At The Next Lab, we help healthcare organizations make complex issues manageable. Not with solutions imposed from afar, but by designing, experimenting, and building together, step by step, to create what works in practice.

What issues are we addressing?

Among other things, we are working on issues such as:

  • How can we reduce the workload without compromising quality?
  • How can we improve collaboration between teams, disciplines, or organizations?
  • How do we implement innovations that people actually use?
  • How can we organize healthcare more efficiently with limited capacity?
  • How can we strengthen leadership and ownership during times of change?
  • How can we get teams to take action on complex challenges?

What do we do in that regard?

Depending on the issue, we use different approaches:

  • Focus Sprints to quickly establish direction and make decisions.
  • Design Sprints to bring ideas to life and test them in practice.
  • Innovation programs to effectively implement innovation.
  • Leadership and team development to enable sustainable change.

From talking about change to actually making change happen.

What's your challenge?

  • How can we work together to develop new ways of working that address the challenges of today and tomorrow?
  • How can we strengthen collaboration among professionals, teams, and organizations centered on the patient or resident?
  • How do we ensure that innovations and new ways of working are actually implemented in daily practice?
Photo taken during a session using the "5 Bold Steps" worksheet

How We Do What We Do

With the power of design thinking, we think and act fundamentally differently: from the end user's perspective, with an eye for what touches, resonates and really fits.

Our Experience

Together with Rivas Zorggroep, we worked on a shared and concrete vision for the future of De Bannehof.
For the Aviation in Transition program, we trained students to approach complex innovation challenges from the user’s perspective.

Ariëla Verboord

Program Management

Do you have a challenge?

Whether it’s a complex social issue or a specific process that needs to be streamlined, we’re happy to work with you to find a solution. Let us know what challenges you’re facing, and together we’ll build the solution of tomorrow.

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