Some sessions go smoothly, but often resistance, dominance, or, conversely, reluctance can arise within a group. This requires more from you as a facilitator than just a good structure.
In this training, you’ll take it a step further. You’ll learn how to recognize different group dynamics and how to deal with them. What do you do when someone dominates the conversation? How do you engage quiet participants?
You’ll gain insight into behavior and learn how to stay focused on the process and the outcome, even when things get challenging.